Hospitality Rising Scoops Prestigious Award For Best Customer Engagement And Experience

Leaders behind the biggest hospitality recruitment initiative in the UK, Hospitality Rising, are celebrating after being named winners of the highly coveted Marketing Society Best Customer Engagement and Experience Award 2023.

This esteemed accolade serves as a testament to the movement’s unwavering commitment to delivering exceptional customer experiences and revolutionising the recruitment
landscape. The award recognises organisations that have demonstrated remarkable innovation, creativity, and dedication in engaging and delighting customers. Throughout its journey, Hospitality Rising has attracted over 150,000 job applications launched while consistently prioritising customer satisfaction by adopting innovative strategies and
technologies to bolster the industry.

Mark McCulloch, founder of Hospitality Rising and campaign director, said: “We are incredibly honoured and proud to receive this recognition from the Marketing Society. This award further solidifies Hospitality Rising’s position as a trailblazer in the industry, setting new benchmarks for customer-centricity and redefining the boundaries of excellence. It is also a testament to our unwavering commitment to delivering exceptional customer engagement and experience. I want to extend my sincere appreciation to our dedicated team, whose hard work and passion have made this achievement possible.“

Hospitality Rising’s inaugural campaign, ‘Rise Fast, Work Young,’ has gone from strength to strength since it was launched last October during a challenging time for the industry. The agencies involved in the campaign including IPA 10X Logilvy UK, VCCP, Forever Beta, Antler Social, Smithfield, Saved By Robots, Tigerbond, Wildstorm PR and the Fourth Angel. Supported by some of the world’s most successful hospitality leaders and best-loved chefs, #RiseFastWorkYoung aims to entice new recruits by showcasing the opportunities and promise that come with a career in hospitality.